We're unable to cancel or change orders that have been approved.

If you change your mind and no longer want your order, please make a return when it's been delivered.

Return instructions: https://help.phoneiverse.com/en/articles/8943753-how-do-i-make-a-return

If you want to make an exchange, you return the product you don't want and then place a new order for the product you want to exchange for.

Instructions for exchange: https://help.phoneiverse.com/en/articles/8943762-exchange-of-product